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Allerexa SMS Terms & Conditions

These SMS Terms & Conditions (“Terms”) are effective as of October 1, 2025, and govern the provision and receipt of text message communications (“SMS Messages”) between Allerexa (“Company,” “we,” “us,” or “our”) and you (“you” or “your”).


Last Updated October 16, 2025.

Program Description

Allerexa provides SMS communications for the purpose of facilitating healthcare-related services and improving the patient experience. By providing your mobile telephone number and opting in, you consent to receive informational and transactional text messages from Allerexa, which may include, but are not limited to:

  • Appointment reminders, confirmations, and rescheduling notifications;
     
  • Program updates and service alerts;
     
  • Order or shipment notifications (if applicable);
     
  • Follow-up care instructions or treatment-related information;
     
  • General announcements related to Allerexa’s services.
     

Messaging frequency may vary based on your interaction with Allerexa and participation in our programs.

Consent to Receive Messages

By providing your mobile telephone number and opting in, you:

(a) Represent that you are the authorized account holder or have the express consent of the authorized account holder for the number provided;
(b) Consent to receive text messages sent through automated or manual messaging systems; and
(c) Acknowledge that consent to receive SMS Messages is not a condition of purchasing or receiving services from Allerexa.

Opt-Out Instructions

You may opt out of receiving SMS Messages at any time by replying “STOP” to any message. Upon receipt of your opt-out request, we will send a single confirmation message to confirm that you have been unsubscribed. After opting out, you may continue to receive non-SMS communications (such as emails or calls) related to your care, as permitted by law.

Help and Support

For assistance regarding our SMS program, reply “HELP” to any message, or contact us directly through our website at www.allerexa.com.

Privacy and Data Use

Your privacy is important to us. Personal information collected through the SMS program, including your mobile number, will be used solely for the purpose of delivering the communications described in these Terms.

Allerexa maintains appropriate safeguards to protect your personal information in compliance with applicable privacy laws, including HIPAA where applicable.

SMS consent is not shared with third parties or affiliates.

For more information about how we collect, use, disclose, and protect your personal information, please review our Privacy Policy.

Privacy and Data Use

Your privacy is important to us. Personal information collected through the SMS program, including your mobile number, will be used solely for the purpose of delivering the communications described in these Terms.

Allerexa maintains appropriate safeguards to protect your personal information in compliance with applicable privacy laws, including HIPAA where applicable.

SMS consent is not shared with third parties or affiliates.

For more information about how we collect, use, disclose, and protect your personal information, please review our Privacy Policy.

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